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Showing posts sorted by relevance for query Academic Partnerships. Sort by date Show all posts

Wednesday, March 12, 2025

Risepoint: The Rise and Fall of Another OPM?

In recent years, the online education sector has seen dramatic growth, largely fueled by partnerships between universities and Online Program Managers (OPMs) like Risepoint (formerly known as Academic Partnerships). These companies promised to help institutions expand their online offerings, providing technical support, marketing services, and student recruitment in exchange for a significant share of tuition revenue. However, as OPMs grew in power, their business models came under intense scrutiny for potentially exploitative and predatory practices.

The Rise of Risepoint

Risepoint, initially founded as Academic Partnerships (AP) in 2007 by Randy Best, became a leading player in the OPM space, helping universities launch and manage online degree programs. In return, Risepoint took a significant cut of the tuition fees, sometimes as much as 50%. The company’s model relied heavily on tuition-share agreements, which have long been controversial due to the significant financial burden they place on both institutions and students.

These arrangements became more contentious as the cost of higher education continued to rise, particularly in the case of online degrees. Critics argue that the large sums taken by OPMs like Risepoint divert essential funds from universities, leading to higher tuition fees and contributing to the growing student debt crisis. This concern has been amplified by the rise in aggressive recruitment tactics employed by OPMs, which often target low-income students with promises of easy access to higher education without fully disclosing the financial implications.

Randy Best's Ties to Republicans: A Controversial Network

Randy Best, the founder of Academic Partnerships, had close connections to prominent Republicans, including Jeb Bush, the former governor of Florida. Best has been a well-known advocate for education reform and has built a network of relationships within both political parties. His close ties to Bush, a key figure in education policy, have been part of a broader pattern of OPM companies gaining influence across the political spectrum.

This bipartisan network of political connections allowed Best and Academic Partnerships to navigate the political landscape and expand their reach in the higher education sector. However, critics argue that such ties may have contributed to a lack of accountability for OPM companies like AP/Risepoint, who have operated with little oversight while profiting off of public institutions.

Risepoint's Ownership: The Vistria Group and Its Ties to the Obama Administration

A key piece of Risepoint’s corporate structure lies in its ownership by Vistria Group, a Chicago-based venture capital firm with close ties to political and corporate elites, including former President Barack Obama. In 2019, Vistria Group acquired Academic Partnerships for its Vistria II fund, adding the company to a broader portfolio that includes a number of for-profit education assets such as Edmentum, Vanta Education, FullBloom Education, MSI Information Services, Apollo Education Group, and Unitek Learning.

Vistria’s co-founder, Marty Nesbitt, is a close friend of Barack Obama, and the firm has been associated with several high-profile political figures. Nesbitt himself is known to have worked closely with Obama on various initiatives, and his connections have helped Vistria expand its reach in the education sector. The firm’s investment in Risepoint underscores a broader trend of venture capital firms seeking profit from higher education, leading to concerns about the growing corporate influence on public institutions and their students.

The Controversy at the University of Texas-Arlington

The close connections between OPMs and university leaders have not been without scandal. In 2020, Vistasp Karbhari, the president of the University of Texas-Arlington, resigned following a controversy involving his relationship with Academic Partnerships. Karbhari had accepted two international trips paid for by the company, sparking an investigation into potential conflicts of interest. The university had paid Academic Partnerships more than $178 million over a five-year period for managing its online degree programs.

This situation drew public attention to the potential for improper financial relationships between university administrators and private OPM companies. The high cost of these partnerships, particularly the large amounts paid to OPMs like Academic Partnerships, raised questions about whether universities were prioritizing student outcomes or simply enriching private firms at the expense of public funds.

Minnesota Leads the Way: A State Takes Action

The controversy surrounding tuition-share deals reached a boiling point in 2024 when Minnesota became the first state to pass legislation restricting these agreements. St. Cloud State University in Minnesota had signed a tuition-share deal with Risepoint that resulted in the company receiving a substantial percentage of tuition revenue. Critics of the arrangement argued that the deal drained valuable resources from public universities, while enriching private companies at the expense of students.

In response to mounting pressure, Minnesota lawmakers passed a bill banning new tuition-share agreements with OPMs, signaling a shift toward greater oversight of these partnerships. The move was hailed by critics as a much-needed reform to protect public institutions and students from exploitative business models.

Senate Concerns and Growing Backlash

In addition to state-level efforts, U.S. Senators Elizabeth Warren, Sherrod Brown, and Tina Smith raised concerns over OPM practices in a 2024 letter to eight major OPM companies, including Risepoint. The senators questioned whether the recruitment tactics and revenue-sharing models contributed to rising student debt and whether these companies were sufficiently transparent about how tuition funds were being used.

“We continue to have concerns about the impact of OPM partnerships on rising student debt loads,” the senators wrote. They specifically targeted the high percentage of tuition revenue taken by OPMs, arguing that this model created financial disincentives for universities to lower costs or improve educational outcomes for students.

In response, Risepoint and other OPM companies indicated a willingness to engage with policymakers, but the growing scrutiny of their business practices indicates that their influence in the higher education space may be waning.

Academic Partnerships Acquires Wiley’s Online Business

In an interesting turn of events, AP/Risepoint expanded its reach in November 2023 by acquiring Wiley’s online business for $150 million. This acquisition is part of a broader trend of consolidation in the OPM sector, as companies seek to maintain their competitive edge in an increasingly saturated market.

The deal underscores Risepoint’s ambition to broaden its portfolio of online education services, even as its business practices face growing criticism. While Risepoint sees this acquisition as a growth opportunity, others view it as a sign of the consolidation of power within the OPM sector—a market that has been repeatedly criticized for its lack of transparency and for its role in inflating costs for both universities and students.

New Department of Education Guidelines

As the federal government joined the conversation, the U.S. Department of Education took steps to regulate the OPM industry more closely. In January 2025, the department issued new guidance that could lead to penalties for colleges that allow their OPM partners to mislead students. The guidance prohibits OPM employees from using college email addresses or signatures that imply they are employed by the institution, as well as from misrepresenting the quality of online programs.

The Department of Education’s actions came in response to long-standing concerns about misleading marketing practices. Student advocacy groups have called for stronger oversight of OPMs, which often promise students high-quality education without fully disclosing the financial ramifications. “OPMs commonly mislead students about the quality of their online programs, and that is illegal,” said Carolyn Fast, director of higher education policy at The Century Foundation.

The Decline of OPM Growth

However, the OPM industry is showing signs of slowing down. A report by Validated Insights in October 2024 revealed that OPM growth has dramatically slowed, with 147 partnerships ending in 2023—the highest number of contract terminations since 2020. Additionally, new contracts for 2024 have dropped by more than 50%. This slowdown signals that many universities are reevaluating their reliance on OPMs like Risepoint, opting instead to bring online programs in-house or partner with alternative providers.

The reduction in OPM partnerships reflects broader trends in higher education, where increasing scrutiny over business models, rising student debt, and calls for greater accountability are reshaping the landscape. Universities are under increasing pressure to justify the cost and efficacy of online degree programs, and many are finding that the financial burden of partnering with OPMs may no longer be sustainable.

The Future of Risepoint and the OPM Industry

The scrutiny surrounding Risepoint and other OPMs is part of a larger conversation about the future of online education and the need for greater transparency in how these programs are marketed and funded. As states like Minnesota lead the charge to limit tuition-share agreements, and as federal agencies take a more active role in regulating the industry, the days of unchecked growth for OPMs may be numbered.

Risepoint, once a leader in the OPM space, now faces a rapidly changing regulatory environment that threatens its business model. While the company continues to acquire new assets like Wiley’s online business, the industry as a whole may be entering a period of retrenchment, with universities becoming more cautious about entering into partnerships with companies that take a large cut of tuition revenue.

As the OPM industry faces increasing scrutiny and regulatory challenges, the future of companies like Risepoint remains uncertain. What is clear, however, is that the once-booming market for online program management is shifting, and the predatory practices that have long been associated with OPMs are being closely examined. Whether Risepoint can adapt to these changes or whether the OPM model as a whole will undergo significant reform remains to be seen.

Monday, July 11, 2022

Colleges Are Outsourcing Their Teaching Mission to For-Profit Companies. Is That A Good Thing? (Richard Fossey*)

[This article is part of the Transparency-Accountability-Value series.]

Years ago, colleges employed people to perform auxiliary services. University employees staffed the campus bookstore, ran the student union, and performed janitorial services.

Over time, however, universities began outsourcing almost all of their auxiliary services. Barnes & Noble now runs hundreds of college bookstores. National fast-food chains operate stores in countless student unions.

Recently, however, American colleges have gone beyond outsourcing their non-instructional activities. Now, the universities are outsourcing their core mission: teaching students.

According to the Government Accountability Office (as reported in the Wall Street Journal), 550 colleges and universities are partnering with for-profit companies to design courses, recruit students, and manage instruction.

Academic Partnerships, one of the leading for-profit outfits, contracts with universities all over the United States to manage graduate programs--for a hefty fee, of course. Higher Education Inquirer estimates that AP collects about half the revenue from the courses and programs they manage.

2U, another for-profit online instruction provider, has a contract for services with the University of Oregon and gets 80 percent of the tuition for 2U-managed courses. That's a good deal for 2U's stockholders.

What the hell is going on?

As the Wall Street Journal explained, colleges are losing revenue due to declining enrollments. They aren't raising enough money to pay all their administrators and bureaucrats. Thus, hundreds of schools are investing heavily in online academic programs--especially graduate programs--to juice their revenues.

Respected public universities like the University of North Carolina and the University of Oregon have turned to for-profit companies to design or revamp various graduate programs, recruit students, and oversee instruction.

Why don't the professors do those things?

I don't know. Perhaps the faculty don't have the skills necessary to recruit students, manage enrollment, or design academic programs for an online format. Or maybe doing these things is just too fuckin' hard.

I have a professor friend whose dean ordered him to design and teach an online course for a master's degree program managed by Academic Partnerships. He was told the class would be conducted online over five weeks.

My friend was a good soldier and taught the course as directed. He had over 600 online students! When the class was completed, my friend told the dean he would never teach an online course that way again, even if it meant being fired.

As the Wall Street Journal pointed out, students are often unaware that they are taking a course managed by a profit-driven company, not the university.

For example, the University of Texas at Arlington has a big-time financial relationship with Academic Partnerships, which manages graduate programs in nursing, education, business, and public health. Nevertheless, UTA's promotional materials do not disclose that Academic Partnerships manages these online graduate programs.

Students all over the United States are taking out loans to pay tuition bills at public universities in the naive belief that these schools are non-profit entities dedicated solely to the public good.

Most of these students would be surprised to learn that a profit-making company is sucking up a good share of their tuition dollars to enrich their executives and investors.

My take on this? If a public university is so goddamn lazy or incompetent that it has to pay a private company to manage its academic programs, then that university should be closed. 

My Photo

Richard Fossey


*This article originally appeared in Richard Fossey's Condemned to Debt Blog. The blog's URL is https://www.condemnedtodebt.org/

 

 

Saturday, June 25, 2022

HEI Investigation: Academic Partnerships

In 2022, Online Program Managers (OPMs) are being scrutinized like their predecessors, for-profit colleges, in the early 2000s.  2U, one of the leaders in the industry, has been particularly singled out as a predatory company, working with elite schools like the University of Southern California, and selling their overpriced master's degrees.  

Before that, Kaplan Higher Education and Kaplan Higher Education gained attention for selling off their for-profit schools but maintaining the management services for Purdue University Global and University of Arizona Global.  

In this media attention on OPMs, a few companies have been able to avoid much scrutiny, with Academic Partnerships flying below the national media radar for years.  

Academic Partnerships (AP) is a mature online program manager that claims to serve more than 50 universities, most regional state universities.  The Higher Education Inquirer could only find about half that number. AP also claims to "help universities grow"--without providing much evidence.  In some cases, these lesser brand schools have been facing decreasing enrollment and revenues-- and it's not apparent how much AP can help them in the long run.  

What we do know is that the OPM receives about half of all the revenues for their work, which includes cheaper privatized marketing, advertising--and recruitment services from enrollment specialists spread across the US. 

AP's sales pitch is that they can transform their partner universities and help provide reasonably priced degrees in lucrative career fields (such as RN to BSN programs), but is this happening with all the online degree programs offered? And would some consumers be better off choosing a local community college? 


AP's partner universities include: 

Arkansas State University
Avila University
Boise State University
Carleton University
Eastern Michigan University
Eastern Washington University
Emporia State University
Florida International University
Louisiana State University Shreveport
Norfolk State University
Northern Kentucky University
Pittsburg State University
Radford University
St. Cloud State University
Southern Illinois University
Southern Oregon University
Southeastern Oklahoma State University
Texas A&M (International University)
University of Illinois Springfield
University of Maine at Presque Isle
University of North Carolina Pembroke
University of Texas at Arlington
University of West Florida
William Paterson University
Youngstown State University

If you teach or study online at one of these AP university partners, what have you observed?  

  • Do instructors maintain the rights to the content they have created?  
  • What are the online classes like compared to face-to-face courses?  
  • What are graduation rates for these online students compared to on campus students?
  • How much debt do former online students have compared to on campus students?  
  • What kind of jobs are former online students getting compared to on campus students? 
  • Are former online students able to pay off these debts?  

 

Related link: "The Private Side of Public Universities: Third-party providers and platform capitalism"

Related link: HEI Investigation: EducationDynamics

Related link: 2U Virus Expands College Meltdown to Elite Universities

Related link: Purdue University and Its Subprime College Cousin Committing Fraud 

Related link: Online Program Manager for University of Arizona Global Campus Facing Financial Collapse 

 

 

Sunday, September 11, 2022

State Universities and the College Meltdown

State Universities are using Google Ads to boost enrollment numbers.

(Updated November 28, 2022) 

While for-profit colleges, community colleges, and small private schools received the most attention in the first iteration of the College Meltdown, regional public universities (and a few flagship schools) have also experienced financial challenges, reorganizations, and mergers, enrollment losses, layoffs and resignations, off-campus learning site closings and campus dorm closings, lower graduation rates, and the necessity to lower admissions standards. They are not facing these downturns, though, without a fight. 

State universities, for example, are attempting to maintain or boost their enrollment through marketing and advertising--sometimes with the assistance of helpful, yet sometimes questionable online program managers (OPMs) like 2U and Academic Partnerships and lead generators such as EducationDynamics.  

 

Academic Partnerships claims to serve 50 university clients.  HEI has identified 25 of them. 

Google ads also follow consumers across the Web, with links to enrollment pages.  And enrollment pages include cookies to learn about those who click onto the enrollment pages. Schools share the information that consumers provide with Google Analytics and Chartbeat.  

                                       A pop-up Google Ad for Penn State World Campus

Advanced marketing will not improve institutional quality directly but it may raise awareness of these state schools to targeted audiences.  Whether this becomes predatory may be an issue worth examining.

 

In order to stay competitive, state universities have to have a strong online presence and spend an inordinate amount of money on marketing and advertising.  Ohio University and other schools now offer programs that are 100 percent online.  

 

State universities have joined for-profit colleges in the television advertising space. 

Despite marketing and enrollment appeals like this, we believe the financial situation could worsen at non-flagship state universities when austerity is reemployed--something likely to happen during the next economic downturn

While state flagship universities have multiple revenue streams, they are often unaffordable for working families.  Elite state universities, also known as the Public Ivies, have increasingly shut out state residents--in favor of people from out of state and outside the US--who are willing to pay more in tuition. 

Aaron Klein at the Brookings Institution calls this significant (and dysfunctional) out-of-state enrollment pattern as The Great Student Swap.  

State Universities with more than 4000 foreign students include UC San Diego, University of Illinois, UC Irvine, University of Washington, Arizona State University, Purdue University, Ohio State University, Michigan State University, and UC Berkeley. 

People fortunate enough to attend large state universities as undergrads may feel alienated by large and impersonal classrooms led by graduate assistants and other adjuncts.  There are also significant and often under-addressed social problems related to larger universities, including hunger, substance abuse, sexually transmitted diseases, hazing and sexual assault.  

Online only versions of flagship schools may not be of the same quality as their brick and mortar counterparts. Purdue University Global and University of Arizona Global Campus, for example, are open enrollment schools for working adults which produce questionable student outcomes.  These "robocollege" schools hire few full-time instructors and often spend a great deal of their resources on marketing and advertising.  


EducationDynamics is a lead generator for "robocolleges" such as Purdue University Global and University of Arizona, Global Campus.  

 

                    Purdue University Global has used questionable marketing and advertising.

The Higher Education Inquirer has already noticed the following schools in the Summer and Fall 2022 that received media scrutiny for lower enrollment, financial problems, or labor issues:

 
 
 
 
 

More schools will be added as information comes in. 
 
Related link: College Meltdown 2.0 



Wednesday, May 31, 2023

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education

In 2019, the Higher Education Inquirer began writing about the ruthless automation of academic work. We were looking for information on how the ideas of Frederick Taylor and his intellectual progeny (e.g. Harvard Business School's Clayton Christensen) resulted in an academic assembly line for low-grade higher education.  A subprime education for the masses. 

It was obvious that large for-profit colleges had been divesting in academic labor for decades, replacing full-time instructors with adjunct faculty. And they eventually replaced thousands of physical learning sites with exclusively online learning. Over time, content creators and other ghost workers replaced adjuncts. And the remaining adjuncts worked as deskilled labor. Shareholder profits, and branding, advertising, and enrollment numbers were more important than student outcomes. 

Two years later we used the terms "robocollege" and "robostudent" to acknowledge the extent of dehumanization in higher education. We noted that this process was taking place not only at for-profit colleges, but shadow for-profits, mid-rung state-run schools--and even at more elite schools who were looking for increased profits. 

Community colleges continue to dehumanize significant portions of their adjunct workforces with low pay and precarity. Online education makes it more alienating but more convenient for working folks. 

Expensive public and private universities continue to use grad assistants, lecturers, and other adjunct instructors in high-tech lecture halls. Classes almost as alienating and unproductive as online instruction.     

Over the last four decades, thousands of satellite campuses have closed across the US, making local connections less possible. Night schools at the local high school are a thing of the past.

For-profit Online Program Managers (OPMs) like Academic Partnerships and 2U recruit students for regional and elite state universities and private schools--hoping to profit from the growth of online education. But learning outcomes, completion rates, and debt-to-earnings ratios may be riskier bets for consumers choosing to take the more convenient and seemingly cheaper online route.  

Studies indicate that medical school students in face-to-face programs fall short in empathy.  So what can we expect from online instruction in education, nursing, psychology, social work, and other professions where empathy is necessary?   

Where does the process of dehumanization stop in US higher education?  It's difficult to believe that an extension of all this automation, artificial intelligence, will make human existence more humane for the masses--not under our current political economy that values greed and excess.  

It doesn't appear that accreditors, government agencies, labor unions, the media, or higher ed institutions themselves are deeply interested in countering these technological trends--or even in understanding its consequences.  It could be argued that this new wave of education serves US elites well by delivering subprime outcomes: making the "educated underclass" easier to control and less able to compete. 

Academic labor has had a few recent wins at a few brand name public universities but this seems less likely to occur where the labor supply is less valued. 

The numbers of full-time faculty continue to drop at robocolleges.  And where there are already few full-time faculty, US workers at Southern New Hampshire University and Purdue Global are being replaced by cheap academic labor working remotely from India.  This itself may only be a stop gap as artificial intelligence replaces intellectual labor.  

How about other private and state run schools in decline?  Will they follow the same desperate path of dehumanization to stem the bleeding?

What lies ahead for online students?  If student-consumers are merely present to acquire or upgrade credentials, why won't they use AI and other methods to escalate levels of intellectual dishonesty?  For those who are unemployed or underemployed, is returning to online education worth the financial risk and the time away from work, friends, and family?  Will their educational work be obsolete before they can put it to good use?  

Related links: 

The Higher Education Assembly Line

The Growth of "RoboColleges" and "Robostudents"

College Meltdown 2.2: Who’s Minding the Store?

State Universities and the College Meltdown

Sharing a Dataset of Program-Level Debt and Earnings Outcomes (Robert Kelchen) 

OPM Market Landscape And Dynamics: Spring 2023 Updates (Phil Hill)

Cheating Giant Chegg, Shrinks (Derek Newton)

Sunday, January 30, 2022

How University of Phoenix Failed. It's a Long Story. But It's Important for the Future of Higher Education.

The failure of University of Phoenix (UoPX) is more than a dark moment in higher education history.  It should act as a lesson learned in the higher ed business. Executives at 2U, Guild Education, Coursera, Liberty University, Purdue University Global, University of Arizona Global, Chegg, Academic Partnerships, Pearson PLCNavientMaximus and other for-profit and non-profit entities must take heed of the mistakes and the hubris of Phoenix, the wisdom of its cofounder John D. Murphy, and the silencing of important worker voices.  

For several decades of the 20th century, hundreds of University of Phoenix campuses dotted the American landscape, conveniently located in cities and growing suburbs, off major highways. Founded in 1973, America's largest university became a for-profit darling of Wall Street in the 1980s and 1990s, and the provider of career education for mid-level managers in corporate America and public service. A Phoenix degree was the ticket to promotions and salary increases.  

During its zenith, the school was backed by dozens of lawyers and DC lobbyists and a number of politicians and celebrities--including Nancy Pelosi, John McCain, Shaquille O'Neil, Al Sharpton, and Suze Orman. UoPX bought the naming rights to the Arizona Cardinals' pro football stadium in 2006. And in 2010, enrollment at the University of Phoenix stood at nearly a half million students.  The school even had an enormous presence at US military installations across the globe. University of Phoenix's presence was everywhere.* 

Phoenix's stock rose for many reasons. It was a leader in educational innovation. It was convenient and affordable for upwardly social mobile workers.  Its profits were large, and its labor costs were relatively low because UoPX hired business leaders and experts in the field, not tenured scholars, to teach part-time.  

But something went horribly wrong along the way.

In the 2010s, University faced government and media scrutiny for its questionable business practices, its declining graduation rates, and its part in creating billions in student loan debt. And when workers voiced their concerns, they were silenced in a variety of ways, from threats and intimidation to firings. 

This enrollment collapse has now lasted a dozen years and counting.  

Today, as a miniscule portion of Apollo Global Management's portfolio, UoPX's enrollment numbers are less than 100,000--and few of its physical campuses remain open during the Covid pandemic. It's not known how many campuses, if any, are financially viable.  

University of Phoenix enrollment, 2009-2016 (Source: US Department of Education) 

There are a several reasons why University of Phoenix is just a shadow of what it was. Businesspeople and lobbyists blame government regulation and oversight; others blame the relentless pursuit of quarterly profits and corrupt Apollo Group CEOs, including Todd Nelson.

Having talked to co-founder John D. Murphy and read his book Mission Forsaken, what I found out was that University of Phoenix began failing three decades earlier, during the Ronald Reagan era, when US companies chose to invest less in their workforces.  When this post-Fordist shift happened, US companies reduced benefits for workers, and divested in the education and training of mid-level executives.

In order to keep the company growing in the face of this retrenchment, UoPX shifted its mission, from educating America's upwardly mobile workers to enrolling anyone--at any cost. The company could only decline as it preyed upon consumers and silenced its workers.   After 2010, enrollment counselors were signing up people who were woefully unprepared academically and financially for college work.  

By 2014, about 1 million University of Phoenix's alumni were saddled with more than $35 billion in student loan debt    

US Student Loan Debt by Institution (Source: Brookings, Looney and Yannelis, 2015)

In 2017, Apollo Group sold the company to Apollo Global Management, an investment behemoth, along with Vistria Group and the Najafi Companies.   As part of its holdings, the school was a tiny portion of its portfolio. Barak Obama's close friend, Anthony Miller, was paid to be Board president.  

Among national universities, UoPX is now ranked near the bottom in social mobility according to the Washington Monthly.

In January 2022, as a sign of its continued unraveling, Apollo Education appointed George Burnett, a former executive of three failed or predatory companies, including Alta College and Academic Partnerships, to be Phoenix's newest President. 

UoPX's problems are a symptom of an economic system that despite the hype cares little about workers: a system that today looks at labor costs as something to be reduced--rather than an investment. With few exceptions, America's most powerful corporations: Amazon, Walmart, Target, Yum Brands, McDonalds--rely on low-wage labor and automation to make a huge profit. Companies in medicine, finance, and tech have smaller labor numbers--and while work may be lucrative at the moment, it's becoming more precarious.

*In the early 2010s, Apollo Group, Phoenix's former parent company, spent between $376 million and $655 million a year on ads and marketing.  









Related link: Guild Education