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Tuesday, March 18, 2025

AFT President Selling Out to Edtech?

American Federation of Teachers (AFT) President Randi Weingarten is scheduled to speak at the upcoming ASU-GSV summit. For 16 years, the conference has been a space for those in edtech to hype their ideas, both good and bad.  We have noted a few of these bad ideas from bad actors over the years, to include 2UGuild, and Ambow Education

Given Weingarten's track record as President of AFT, we don't expect much from her in terms of speaking truth to power. There are many people in edtech that Weingarten should criticize at the summit. But she is too much of a politician to do such a thing when it is needed.  

Weingarten has been the President of AFT since 2008, a union with about 1.7 million members across the US. While AFT has had some victories, those victories were won by the rank-and-file and the hard work of AFT organizers, not due to the actions of Weingarten. With numbers that large, AFT could pose as a serious presence at demonstrations in DC and across the nation. They have done that, when they had to, but not when other folks' lives were at stake. 

In 2013, while Weingarten was President of AFT, we recommended that the union use its clout to tell teachers' pension programs and state retirement funds from investing in for-profit colleges like Corinthian Colleges, Education Management Corporation, ITT Tech, and the University of Phoenix. They refused. We have not forgotten how AFT was unwilling to defend consumers, student debtors, and retirees. 

Since that time, AFT has done little to defend folks against subprime robocolleges and online program managers like 2U and Academic Partnerships/Risepoint when they certainly needed to call them out. And now their ranks are full of educators and administrators with marginal online degrees.

Tuesday, February 4, 2025

Robocolleges 2025

Overall, enrollment numbers for online robocolleges have increased as full-time faculty numbers have declined. Four schools now have enrollment numbers exceeding 100,000 students.  

Here's a breakdown of the key characteristics of robocolleges:

  • Technology-Driven: Robocolleges heavily utilize online platforms, pre-recorded lectures, automated grading systems, and limited human interaction.
  • Focus on Profit: These institutions often prioritize generating revenue over providing a high-quality educational experience.
  • Aggressive Marketing: Robocolleges frequently employ aggressive marketing tactics to attract students, sometimes with misleading information.
  • High Tuition Costs: They often charge high tuition fees, leading to significant student debt.
  • Limited Faculty Interaction: Students may have limited access to faculty members for guidance and support.
  • Questionable Job Placement Rates: Graduates of robocolleges may struggle to find employment in their chosen fields.

Concerns:

  • Student Debt Crisis: The high tuition costs and potential for low job placement rates contribute to the student debt crisis.
  • Quality of Education: The emphasis on technology and limited human interaction can raise concerns about the quality of education students receive.
  • Ethical Considerations: The aggressive marketing tactics and potential for misleading students raise ethical concerns.

Here are Fall 2023 numbers (the most recent numbers) from the US Department of Education College Navigator:

Southern New Hampshire University: 129 Full-Time (F/T) instructors for 188,049 students.*
Grand Canyon University 582 F/T instructors for 107,563 students.*
Liberty University: 812 F/T for 103,068 students.*
University of Phoenix: 86 F/T instructors for 101,150 students.*
University of Maryland Global: 168 F/T instructors for 60,084 students.
American Public University System: 341 F/T instructors for 50,187 students.
Purdue University Global: 298 F/T instructors for 44,421 students.
Walden University: 242 F/T for 44,223 students.
Capella University: 168 F/T for 43,915 students.
University of Arizona Global Campus: 97 F/T instructors for 32,604 students.
Devry University online: 66 F/T instructors for 29,346 students.
Colorado Technical University: 100 F/T instructors for 28,852 students.
American Intercontinental University: 82 full-time instructors for 10,997 students.
Colorado State University Global: 26 F/T instructors for 9,507 students.
South University: 37 F/T instructors for 8,816 students.
Aspen University 10 F/T instructors for 5,195 students.
National American University 0 F/T instructors for 1,026 students

*Most F/T faculty serve the ground campuses that profit from the online schools.

Related links:

Wealth and Want Part 4: Robocolleges and Roboworkers (2024) 

Southern New Hampshire University: America's Largest Robocollege Facing Resistance From Human Workers and Student Complaints About Curriculum (2024)

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)


Monday, December 30, 2024

2025 Will Be Wild!

2025 promises to be a disruptive year in higher education and society, not just in DC but across the US. While some now can see two demographic downturns, worsening climate conditions, and a Department of Education in transition, there are other less predictable and lesser-known trends and developments that we hope to cover at the Higher Education Inquirer. 

The Trump Economy

Folks are expecting a booming economy in 2025. Crypto and AI mania, along with tax cuts and deregulation, mean that corporate profits should be enormous. The Roaring 2020s will be historic for the US, just as the 1920s were, with little time and thought spent on long-range issues such as climate change and environmental destruction, economic inequality, or the potential for an economic crash.  

A Pyramid, Two Cliffs, a Wall and a Door  

HEI has been reporting about enrollment declines since 2016.  Smaller numbers of younger people and large numbers of elderly Baby Boomers and their health and disability concerns spell trouble ahead for states who may not consider higher education a priority. We'll have to see how Republican promises for mass deportations turn out, but just the threats to do so could be chaotic. There will also be controversies over the Trump/Musk plan to increase the number of H1B visas.  

The Shakeup at ED

With Linda McMahon at the helm of the Department of Education, we should expect more deregulation, more cuts, and less student loan debt relief. Mike Rounds has introduced a Senate Bill to close ED, but the Bill does not appear likely to pass. Diversity, Equity, and Inclusion (DEI) efforts may take a hit. However, online K12 education, robocolleges, and surviving online program managers could thrive in the short run.   

Student Loan Debt 

Student loan debt is expected to rise again in 2025. After a brief respite from 2020 to late 2024, and some receiving debt forgiveness, untold millions of borrowers will be expected to make payments that they may not be able to afford. How this problem affects an otherwise booming economy has not been receiving much media attention. 

Policies Against Diversity, Equity, and Inclusion

This semester at highly selective institutions, Black first-year student enrollment dropped by 16.9 percent. At MIT, the percentage of Black students decreased from 15 percent to 5 percent. At Harvard Law School, the number of Black law students has been cut by more than half.  Florida, Texas, Alabama, Iowa and Utah have banned diversity, equity and inclusion (DEI) offices at public universities. Idaho, Indiana and Kansas have prohibited colleges from requiring diversity statements in hiring and admissions. The resistance so far has been limited.

Failing Schools and Strategic Partnerships 

People should expect more colleges to fail in the coming months and years, with the possibility that the number of closures could accelerate. Small religious schools are particularly vulnerable. Colleges may further privatize their operations to save money and make money in an increasingly competitive market.

Campus Protests and Mass Surveillance

Protests may be limited out of fear of persecution, even if there are a number of legitimate issues to protest, to include human induced climate change, genocide in Palestine, mass deportations, and the resurgence of white supremacy. Things could change if conditions are so extreme that a critical mass is willing to sacrifice. Other issues, such as the growing class war, could bubble up. But mass surveillance and stricter campus policies have been emplaced at elite and name brand schools to reduce the odds of conflict and disruption.

The Legitimization of Robocollege Credentials    

Online higher education has become mainstream despite questions of its efficacy. Billions of dollars will be spent on ads for robocolleges. Religious robocolleges like Liberty University and Grand Canyon University should continue to grow and more traditional religious schools continue to shrink. University of Southern Hampshire, Purdue Global and Arizona Global will continue to enroll folks with limited federal oversight.  Adult students at this point are still willing to take on debt, especially if it leads to job promotions where an advanced credential is needed. 


Apollo Global Management is still working to unload the University of Phoenix. The sale of the school to the Idaho Board of Education or some other state organization remains in question.

AI and Cheating 

AI will continue to affect society, promising to add more jobs and threatening to take others.  One less visible way AI affects society is in academic cheating.  As long as there have been grades and competition, students have cheated.  But now it's become an industry. Even the concept of academic dishonesty has changed over the years. One could argue that cheating has been normalized, as Derek Newton of the Cheat Sheet has chronicled. Academic research can also be mass produced with AI.   

Under the Radar

A number of schools, companies, and related organizations have flown under the radar, but that could change. This includes Maximus and other Student Loan Servicers, Guild Education, EducationDynamics, South University, Ambow Education, National American UniversityPerdoceo, Devry University, and Adtalem

Related links:

Survival of the Fittest

The Coming Boom 

The Roaring 2020s and America's Move to the Right

Austerity and Disruption

Dozens of Religious Schools Under Department of Education Heightened Cash Monitoring

Shall we all pretend we didn't see it coming, again?: higher education, climate change, climate refugees, and climate denial by elites

The US Working-Class Depression: "Let's all pretend we couldn't see it coming."

Tracking Higher Ed’s Dismantling of DEI (Erin Gretzinger, Maggie Hicks, Christa Dutton, and Jasper Smith, Chronicle of Higher Education). 

Monday, November 18, 2024

Guild Education Board Member Johny C. Taylor Jr. Short-Listed for Secretary of Labor

Johny C. Taylor Jr, President of the Society for Human Resource Management (SHRM), has been short-listed for the position of US Secretary of Labor

HEI is covering this story because Mr. Taylor is also a board member of Guild, an edtech company we have been covering since 2021. Moving forward, we are also interested in following any decisions he could make affecting labor in higher education. American labor itself is under attack as Amazon and SpaceX are challenging the constitutionality of the National Labor Relations Board.

According to his bio at SHRM, Johny C. Taylor Jr. has held senior and chief executive roles at IAC/InteractiveCorp, Viacom's Paramount Pictures, Blockbuster Entertainment Group, the McGuireWoods law firm, and Compass Group USA. Most recently, Mr. Taylor was President and Chief Executive Officer of the Thurgood Marshall College Fund. He previously served on the White House American Workforce Policy Advisory Board and as chairman of the President's Advisory Board on Historically Black Colleges and Universities during the Trump Administration.

An African American man whose salary at SHRM is greater than $1.3 million a year, Taylor has been a proponent of Diversity, Equity, and Inclusion in the workplace. But as the chief executive of SHRM, he would be an opponent of unions.

Guild, formerly known as Guild Education, works for Fortune 500 companies like Walmart, Disney, JP Morgan Chase, and Chipotle to train and retrain workers as the workforce is systematically reduced through technology. Guild has been in financial decline after being lauded by Forbes and other business media.

If he is selected for the Department of Labor or any other government post, we'll have to see if Mr. Taylor's work at SHRM, Guild, or his other board seats affects management decisions, especially if the organization he manages is forced to downsize.  

Sunday, October 13, 2024

Guild (Education) No Longer Glitters: Layoffs, Toxic Work Environment, Questionable Acquisition

Here's our latest analysis of Guild (formerly Guild Education) based on a limited amount of publicly available data. Guild is a third-party provider of adult education, connecting big corporations like Walmart, JP Morgan, Tesla, and Disney with online schools like Purdue University Global (Purdue University's robocollege) and e-Cornell (Cornell's online school). 

For years, Guild Education received a substantial amount of positive press, which put them on our radar in 2021. We and others in the education world were wary of all the hype. Forbes was a big contributor to Guild's rise, along with its supporters: Silicon Valley Bank, ASU+GSV, Steph Curry, OprahJohny C. Taylor Jr., Michael Horn, and Kenneth Chenault. And Guild had political ties with Mae Podesta, a daughter of Democratic Party powerbroker John Podesta.

In 2023, Guild was again on the radar as the edtech meltdown was occurring and investor money was drying up, especially in Silicon Valley. In September of 2024, Disney cut back on its Guild-managed education program.

Since Guild is a private, for-profit company, this limits our ability to fully assess the company, including its value. It appears Guild has not received a capital infusion since the summer of 2022, and there is no indication that it has ever been profitable. Valuations.fyi reports that Guild's value has dropped from a peak of $4.4B in 2022 to $1.3B in 2024.

The last two years Guild has suffered significant layoffs, and its charismatic CEO Rachel Romer, who suffered a stroke, was replaced by a less popular Bijal Shah (who only has a 37 percent favorability rating on Glassdoor). The edtech company has gone through major transitions, including a rebranding, while downsizing its core business. In early 2024, Guild announced that it was offering AI training. More recently, it has acquired Nomadic Learning, a platform for educating corporate leadership.

Glassdoor reviews have provided more information that are summarized here:

1. Toxic Work Environment/Hostile leadership: The behavior of senior leadership, particularly the CMO, is described as hostile, manipulative, and discriminatory. 

Lack of empathy: A lack of empathy from leadership towards employees is a recurring theme.

Discrimination: Instances of discrimination, both overt and subtle, are alleged, especially against women and employees of color.
 

2. Unfair Treatment and Inequity/Favoritism: Friends of leadership seem to be favored, regardless of merit or performance.

Unequal treatment: Women and employees of color appear to be disproportionately affected by negative actions, such as layoffs and discrimination.

Limited opportunities for advancement: The focus on "allies" in ERG spaces may limit opportunities for marginalized employees.
 

3. Erosion of Employee Benefits/Reduced holiday time: The removal of holiday time off and restrictions on PTO use have negatively impacted employees' ability to balance work and personal life.

Decreased support for employees: The company's focus on reducing costs has led to a decline in benefits and support for employees.
 

4. Misalignment with Mission/Prioritizing profits over people: The company's actions seem to prioritize financial gain over its stated mission of unlocking opportunity.

Disregard for employee needs: The company's failure to address the needs of its employees, particularly women and caregivers, contradicts its mission.
 

5. Loss of Talent/High turnover: The toxic work environment and declining benefits are likely contributing to a high turnover rate among talented employees.

Loss of marketing talent: The company's reputation is suffering due to the loss of its best marketing talent.

These issues raise serious concerns about Guild Education's culture, leadership, and commitment to its employees and mission. Addressing these problems will be crucial for the company's long-term success.

Why Acquire Nomadic Learning?

There could be several reasons why a company with a toxic work environment and declining employee morale would continue to acquire other businesses:

Diversification: Acquisitions can be seen as a way to diversify the company's revenue streams and reduce its reliance on a single product or service.

Market expansion: Acquiring other companies can help a company expand into new markets or geographic regions.

Synergies: The acquisition of complementary businesses can create synergies that lead to cost savings or increased revenue.

Talent acquisition: Acquisitions can be a way to acquire talented employees or intellectual property.

Short-term financial gains: Acquisitions can sometimes provide short-term financial gains, such as increased revenue or stock price appreciation.

However, it's important to note that these reasons may not be sufficient to justify the acquisition of other businesses if the company's internal problems are not addressed. A toxic work environment and declining employee morale can negatively impact a company's ability to retain talent, attract customers, and innovate.

It's possible that the company's leadership believes that acquisitions can help to mask or distract from the underlying problems. However, this is a short-term solution that is unlikely to be sustainable in the long run.

To truly improve its situation, Guild Education will need to address the root causes of its problems, including the toxic work environment, declining employee morale, and misalignment with its mission.

Thursday, October 10, 2024

University of Phoenix: Training Folks For Robowork

The Higher Education Inquirer has published a number of articles on robocolleges, robostudents, and robowork, noting that the University of Phoenix has been a pioneer in the evolution of making humans more machine-like (or in science fiction terms, cyborgs). This is an evolution that spans more than a century, with Frederick Taylor and his Scientific Management of Work and Clayton Christensen's Theory of Disruptive Innovation.

More recently, we have posted articles on artificial intelligence and the dehumanization of society, including futuristic work by renowned sociologist Randall Collins

The University of Phoenix, in the present, has taken another step in this profit-making dehumanization process, formal online customer service training for the international workforce. According to the University of Phoenix, customer service is in high demand globally, and UoPX offers a convenient series of professional development trainings for making human skills more efficient. It's not known how many humans are involved in teaching or content creation. What we do know is that the University of Phoenix relies on little human labor, with an average student-teacher ratio of 110 to one

What are your thoughts on this training program? And how does type of online education and tech work bode for humans and humanity?  

Related links:

Wealth and Want Part 4: Robocolleges and Roboworkers (2024)

Robocollege Update (2024)

New Data Show Nearly a Million University of Phoenix Debtors Owe $21.6 Billion Dollars (2024)

University of Phoenix and the Ash Heap of Higher Ed History (2023)

How University of Phoenix Failed. It's a Long Story. But It's Important for the Future of Higher Education (2022) 

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)