Showing posts sorted by relevance for query debt. Sort by date Show all posts
Showing posts sorted by relevance for query debt. Sort by date Show all posts

Monday, April 3, 2023

Higher Education FOIA Requests to US Department of Education

The Higher Education Inquirer has made a number of Freedom of Information Act (FOIA) requests to the US Department of Education.  Here's our current list.  

 

23-01436-F 

The Higher Education Inquirer is requesting copies of the current contracts between the US Department of Education and Maximus (including but not limited to subsidiaries such as AidVantage). If this is not possible we would like the reported dollar amount for each contract. This request is part of a larger effort to assess the student loan debt portfolio. (Date Range for Record Search: From 01/01/2010 To 04/03/2023)

23-01426-F  

The Higher Education Inquirer is requesting the dollar amount of student loan funds issued to for-profit colleges each year from 1972 to 2021.  We will accept interim or partial data.  (Date Range for Record Search: From 01/01/1973 To 04/03/2022)


23-01369-F  
 
The Higher Education Inquirer is requesting an estimate of the number of student loans in the student loan portfolio that originated (1) before 1978, (2) before 1983, (3) before 1988, and (4) before 1993.  This is part of a larger effort to understand the estimated $674B in unrecoverable student loan debt.   (Date Range for Record Search: From 01/01/2023 To 03/28/2023)

23-01324-F  
 
The Higher Education Inquirer is requesting a count of the number of Borrower Defense to Repayment claims against South University and the Art Institutes, in the Consumer Engagement Management System (CEMS) up to January 1, 2023.  We would also like to know if their parent company, Education Principle Foundation (EPF), is listed as the owner of both schools in the CEMS computer database.   (Date Range for Record Search: From 01/01/2023 To 03/22/2023)

23-01263-F
 
The Higher Education Inquirer is requesting a list of all the variables/categories in the Consumer Engagement Management System (CEMS).  CEMS is mentioned in FOIA 22-01683F filed by the National Student Legal Defense Network.   (Date Range for Record Search: From 01/01/2023 To 03/16/2023)

23-00865-F 
 
We are requesting an accounting of US Department of Education Borrower Defense to Repayment (BD) claims against the University of Phoenix.  Specifically, we are asking for the (1) number of BD claims, (2) the number processed, and (3) the number approved.  The date range is from February 20, 2016 to January 26, 2023. If there is a reasonable way to estimate the total dollar amount in a timely manner, we would also like that.  This request is similar to FOIA request 22-03203-F, and is a result of discovering that the University of Arkansas System has been in negotiations to acquire University of Phoenix through a nonprofit organization.   (Date Range for Record Search: From 02/20/2016 To 01/26/2023)
 
Related links:
 
 
 
 

 
 
 

Tuesday, May 2, 2023

Higher Education Inquirer Selected Archive (2016-2023)

In order to streamline the Higher Education Inquirer, we have removed the HEI archive from the right panel of the blog; information that could only be seen in the non-mobile format.   

The HEI archive has included a list of important books and other sources, articles on academic labor, worker movements, and labor actions, student loan debt, debt forgiveness, borrower defense to repayment and student loan asset-backed securities, robocolleges, online program managers, lead generators, and the edtech meltdown, enrollment trends at for-profit colleges, community colleges, and small public and private universities, layoffs and closings of public and private institutions, consumer awareness and organizational transparency and accountability, neoliberalism, neo-conservativism, neo-fascism and structural racism in higher education, and strategic corporate research.  

HEI Resources  
Rutgers University Workers Waging Historic Strike For Economic Justice (Hank Kalet)Borrower Defense Claims Surpass 750,000. Consumers Empowered. Subprime Colleges and Programs Threatened.I Went on Strike to Cancel My Student Debt and Won. Every Debtor Deserves the Same. (Ann Bowers)
Erica Gallagher Speaks Out About 2U's Shady Practices at Department of Education Virtual Listening Meeting
An Email of Concern to the People of Arkansas about the University of Phoenix (Tarah Gramza)
University of California Academic Workers Strike for Economic Justice
The Power of Recognizing Higher Ed Faculty as Working-Class (Helena Worthen)
More Transparency About the Student Debt Portfolio Is Needed: Student Debt By Institution
Is Your Private College Financially Healthy? (Gary Stocker)
The College Dream is Over (Gary Roth)
"Edugrift": Observations of a Subprime College Lead Generator (by J.D. Suenram)
The Tragedy of Human Capital Theory in Higher Education (Glen McGhee)
Let's all pretend we couldn't see it coming (US Working Class Depression)
A preliminary list of private colleges at risk
The Growth of Robocolleges and Robostudents
A Letter to the US Department of Education and Student Loan Servicers on Behalf of Student X (Heidi Weber)
The Higher Education Assembly Line
College Meltdown Expands to Elite Universities
The Slow-Motion Collapse of America’s Largest University
What happens when Big 10 college grads think college is bullsh*t?
Coronavirus and the College Meltdown
Academic Capitalism and the next phase of the College Meltdown
When College Choice is a Fraud
Charlie Kirk's Turning Point Empire Takes Advantage of Failing Federal Agencies As Right-Wing Assault on Division I College Campuses Continues
Navient and the Zombie SLABS Meltdown (Bill Harrington)
College Meltdown at a Turning Point
Charting the College Meltdown
Colleges Are Outsourcing Their Teaching Mission to For-Profit Companies. Is That A Good Thing? (Richard Fossey)
Rebuilding the Purpose of the GI Bill (Garrett Fitzgerald)
Paying the Poorly Educated (Jack Metzger)
Forecasting the US College Meltdown
College Meltdown 2.0
State Universities and the College Meltdown
"20-20": Many US States Have Seen Enrollment Drops of More Than 20 Percent (Glen McGhee and Dahn Shaulis)
Visual Documentation of the College Meltdown Needed




Wednesday, July 10, 2024

New Data Show Nearly a Million University of Phoenix Debtors Owe $21.6 Billion Dollars

The Higher Education Inquirer has just received a Freedom of Information Act (FOIA) response from the US Department of Education, stating that about 971,000 current student loan debtors who have attended the University of Phoenix have accumulated an estimated $21.6B in debt. The FOIA is Department of Education FOIA 23-02912-F. These debt numbers are consistent with a previous HEI analysis

We have been unable to learn whether this accumulated debt includes the hundreds of millions in debt that has already been forgiven--and that its present and future owners may be liable for. In 2023, we reported that approximately 73,000 debtors from the University of Phoenix had filed borrower defense fraud claims, and that more than 19,000 cases were granted immediate relief in the Sweet v Cardona settlement.

Through another FOIA request, we also discovered 6,265 consumer complaints in the Federal Trade Commission database made after its current owners took over. In 2019, the FTC and the University of Phoenix settled a claim for $191M for deceptive employment claims. It would appear that Phoenix has not done enough to clean up its act.  

The Higher Education Inquirer has been working for more than six years to get data about the school's noncompliance with the Department of Defense Tuition Assistance (TA) program, where servicemembers have been systematically preyed upon--and where Trump officials and their surrogates worked to cover up malfeasance by subprime schools--including the University of Phoenix. We hope to report on this topic later.  

The University of Phoenix is presently owned by Apollo Global Management and Vistria Group, who have been unsuccessfully trying to sell the school for at least three years. Previous potential suitors, held to secrecy, have included Tuskegee University, UMass Global, and the University of Arkansas System

Apollo Global Management is currently negotiating with the State of Idaho, which would incur $685M in debt to acquire the school. State officials are wary of the deal, and those with strong principles are unlikely to approve. But it's possible that other politicians may change their minds: if they or their families are properly compensated, directly or indirectly, for taking the risks to their reputations and careers. 

Related links:

ED Completes Pre-Acquisition Review for University of Phoenix Deal. University of Idaho Continues Hiding Details of Transaction Fees, 43 Education "High-Risk" Bonds.

Thursday, September 26, 2024

Wealth and Want Part 4: Robocolleges and Roboworkers

The rise of online-only education has been a double-edged sword. While it has expanded access to higher education, it has also introduced a new breed of institutions (robocolleges), students (robostudents), and workers (roboworkers). These accredited online universities are for-profit, non-profit, secular, and Christian, but the all share similar characteristics. 

Robocolleges prioritize profit over pedagogy, churning out ambitious and busy working-class professionals in fields like education, medicine, and business--and hundreds of billions of dollars in student loan debt. These schools include Southern New Hampshire University, Grand Canyon University, Liberty University Online, University of Maryland Global, University of Phoenix, Purdue University Global, University of Arizona Global Campus, Walden University, Capella University, and Colorado Tech.  A list of America's largest robocolleges is here.

The Robocollege Model

Robocolleges are characterized by their reliance on technology to deliver education at scale. They often employ automated systems for course content delivery, student assessment, and even faculty interaction. While this can reduce costs, it can also lead to a dehumanized and impersonal learning experience.

  • Aggressive Marketing and Recruitment: Robocolleges often employ aggressive marketing tactics to attract students, including misleading advertisements and high-pressure sales techniques. These tactics can lead students to make hasty decisions without fully considering the financial implications of their enrollment.
  • High Tuition Costs: Robocolleges typically charge significantly higher tuition rates compared to public and nonprofit institutions. This is often justified by claims of providing a superior education or specialized programs, but the quality of education may not always align with the cost.
  • Lack of Faculty Interaction: Many robocolleges rely heavily on pre-recorded lectures and automated feedback systems. This can deprive students of the valuable mentorship and guidance that comes from interacting with experienced faculty.
  • Shallow Curriculum: To maximize enrollment and revenue, robocolleges may offer overly broad or superficial curricula. This can result in graduates who lack the depth of knowledge and critical thinking skills required for professional success.
  • Focus on Quantity Over Quality: Robocolleges often prioritize churning out graduates rather than ensuring their academic excellence. This can lead to a decline in standards and a dilution of the value of their degrees.
  • Limited Academic Support: Robocolleges may have fewer resources and support services compared to traditional institutions, which can make it difficult for students to succeed academically. This can result in increased dropout rates and prolonged time to graduation, leading to higher overall costs.
  • Poor Job Placement Rates: Graduates of robocolleges may struggle to find employment in their chosen fields or secure jobs that pay enough to justify the high cost of their education. This can make it challenging to repay student loans, especially if the loans are based on the expected earning potential of the degree.

The Impact on Professional Fields

  • Education: Substandard educators can harm students' learning outcomes and contribute to a cycle of educational inequality.
  • Medicine: Substandard medical professionals can pose a serious risk to patient safety and health. 
  • Business: Graduates from robocolleges may lack the practical skills and business acumen needed to succeed in the competitive job market. 
  • Government: Graduates may lack essential interpersonal skills like communication, negotiation, conflict resolution, and team building.  

 

Consequences of Student Debt on Roboworkers:

  • Delayed Major Life Milestones: Student debt can delay major life milestones such as buying a home, starting a family, or pursuing further education.
  • Financial Stress and Anxiety: The burden of student debt can lead to significant financial stress and anxiety, impacting overall well-being.
  • Limited Economic Mobility: High levels of student debt can limit economic mobility, making it difficult for individuals to achieve their financial goals and improve their standard of living.

Addressing the Problem

To address the issue of substandard professionals produced by robocolleges, several measures can be taken:

  • Increased Oversight: Regulatory bodies should strengthen oversight of online institutions to ensure they meet minimum quality standards.
  • Transparency: Robocolleges should be required to disclose their faculty qualifications, course delivery methods, and student outcomes.
  • Accreditation Reform: Accreditation standards should be updated to reflect the unique challenges and opportunities of online education.
  • Consumer Awareness: Students should be made aware of the potential risks of enrolling in robocolleges and encouraged to research institutions carefully.

While online education can be a valuable tool, it is essential to hold institutions accountable for the quality of education they provide. By addressing the shortcomings of robocolleges, we can ensure that online learning continues to be a force for positive change in higher education.

Related links:

Robocollege Update (2024)

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)


Wednesday, April 27, 2022

Paying the Poorly Educated (Jack Metzger)

Joe Biden was right to propose free Pre-K education for 3- and 4-year-olds and free community college in his initial legislative package, rather than pushing for free public university education and the cancellation of college debt. All four progressive education initiatives would serve the public good by making education more available to millions. However, policies that promote university education do little to help the working class. They also feed into the false and damaging narrative that college is the right path to upward mobility for most people.

While free public universities could be transformative in the very long term, most of the benefits of this policy would go to higher-income families. They are more likely to live in areas with high-quality K-12 schools, and their children also are more likely to have the kinds of social and cultural capital that are especially advantageous for getting into and succeeding in college.

Similarly, while forgiving all or some portion of existing student loan debt would likely benefit low- and middle-income young people, who are more likely to have higher levels of debt than their more affluent contemporaries, this too has limited benefit for the working class, because it only helps those who have gone to college. That’s a large group, but forgiving their debts does nothing for the many others who aren’t in debt because they didn’t go to college at all or for very long.

Free public Pre-K and free community college, on the other hand, disproportionately benefit working-class children and adults. Free Pre-K will not only improve the educational prospects of children, but it also saves families money. For those currently using the cheapest day care, this would save some $10,000 to $15,000 a year – a significant increase in spending power for all income classes, but transformative for low- and middle-income family budgets. What’s more, for low-income parents who currently can’t afford day care and thus can’t work full time or at all, free Pre-K would allow them to work and earn more in the paid workforce.

Likewise, free community college would disproportionately benefit low-income adults and young people who cannot go to college full time because they need to work. Community college education includes apprenticeships and other pre-training that is needed for entry into many middle-wage jobs, including in the soon-to-be-expanding building trades. Free public university would mostly benefit those young people who have more time to take the long road, while free community college is more valuable for working adults who already have work and family responsibilities.

The class-skewed benefits of these initiatives are relatively complicated, but we should also pay attention to the messages they reinforce. Prioritizing free college and student debt forgiveness plays into a toxic narrative that has deep roots in our public discourse: that college-educated people are more valuable, more worthy of public subsidy, than the so-called “poorly educated.” This narrative accepts that college graduates deserve to be paid more, but it also offers a false promise: that the primary way to increase wages and living standards – or more grandly, to restore the American Dream of upward mobility — is for more and more people to get college degrees. Both these messages are false. The first reflects a nearly impregnable professional-middle-class prejudice, but the second is an intellectual error that, if corrected, could burst a professional-class bubble.

College education cannot be a path for widespread upward mobility because a large majority of jobs in our economy do not require a college education or anything like it. 61% require high school or less and another 11% require an associate’s degree, some college, or other postsecondary education – but not a bachelor’s degree. Only 28% of jobs in 2020 required a bachelor’s, a far lower percentage than the nearly 40% of workers over 25 who had that degree.



That is why we find so many men and women with bachelor’s degrees as fast food workers; retail salespersons or cashiers; waiters, waitresses or cooks; freight, stock and material movers; janitors and cleaners; and home health care or child care workers. These occupations are among those with the largest annual job openings , and all of them have median annual wages ranging from $22,740 to $29,510 (that is, less than $15 an hour).

This is a tragedy for college graduates who were told that becoming part of the exam-passing classes would lead to better lives. But for most people doing those jobs, it probably never crossed their minds that they could go to college. Still, that work needs to be done, no matter the educational attainment of the people who do it. The work they do is socially valuable, some of it even “essential,” and those jobs need to be paid a living wage. To be told that the only way to improve your life conditions is through more (and more) education is demoralizing and, especially for those who work alongside college graduates doing the same work, palpably false.

Higher education is a circuitous route to improving one’s economic prospects, a route that will not work for at least a third of those who can afford to take it, and a route that is not realistically available for the majority of our population. If we want to improve wages and conditions, we need to improve them directly, not by producing more college grads.

President Biden’s initial transformative legislative package that got whittled down to Build Back Better (BBB) embodied the understanding that education was neither the answer nor even an important part of the answer for achieving upward mobility. That initial package included a $15-an-hour minimum wage and the union-empowering Pro-Act that were quickly jettisoned because they could not avoid a Republican filibuster the way budget bills can. But, equally or even more important, many elements of Build Back Better provided for a series of enhanced social wages that together would have dramatically improved life prospects across the board – none more important than the package of child care subsidies that included universal free Pre-K.

Social wages explicitly recognize that even with better minimum wages and stronger unions, most wages will not come close to reflecting the collective social value workers provide. Nor are wages going to be sufficient to provide decent incomes for most people most of the time. Reducing the cost of health care, housing, transportation, and child care (all of which BBB would have addressed) increases the real incomes of all workers, and it has the most dramatic effect on low-wage workers.

By prioritizing those workers, most of whom do not have college degrees, the Biden package had the potential to pierce the professional-class prejudice that has dominated public policy. Both Presidents Bush and Obama proclaimed that more and better education was the only way to address our savage inequalities of income, wealth, and opportunity. Biden, by contrast, is the first president in memory to actually brag about creating well-paying jobs that do not require any college.

Alas, Build Back Better – let alone the initial, larger version of itself – is dead for now, and the possibility of a truly transformational package becoming law is probably gone for the immediate future. But a healthy majority of the public and more than 90% of Congressional Democrats supported the core idea of increasing taxes on corporations and the rich in order to transfer money to workers and citizens in ways that could dramatically increase working-class people’s chances for creating better lives. Hopefully, that support shows a shift away from the idea that education is the only path to improved life prospects. A public consensus may be developing that even the poorly educated deserve to earn a good living.

Jack Metzgar

Jack Metzgar is author of the recent Cornell ILR Press book, Bridging the Divide: Working-Class Culture in a Middle-Class Society.

*This article first appeared in Working Class Perspectives.

Related link: The College Dream is Over (Gary Roth)

Related link: The Power of Recognizing Higher Ed Faculty as Working-Class (Helena Worthen)



Friday, September 15, 2023

Fraud Claims Against University of Phoenix Continue to Grow

The Higher Education Inquirer received a FOIA response today from the US Department of Education stating that 73,740 consumer fraud claims have been filed against the University of Phoenix. These claims have been made through the Department of Education's Borrower Defense to Repayment program.

The Sweet v Cardona lawsuit, concluded earlier in 2023, allowed for about 19,000 claims to be settled immediately--in favor of student debtors and against the University of Phoenix. Another 15,000 or so cases are supposed to be expedited as a result of the federal ruling.  

23-02373-F Final Response

We estimate that the potential liability of these immediate claims to be $200M-$600M with another $500M-$1.5B for the remaining cases. The higher estimates are based on the median federal loan debt among borrowers who completed their undergraduate degree ($32,421) and a study by Adam Looney and Constantine Yannelis that indicated University of Phoenix debtors, on average, paid off almost nothing of their principal. The authors also estimated that total student loan debt from more than a million University of Phoenix debtors was $35B. 

The Department of Education has not presented any estimates on the total debt by University of Phoenix students or its costs to the US government.  

Thousands of new cases continue to be filed. From January 2015 through January 1, 2022, there were 32,040 Borrower Defense claims made against the University of Phoenix. An additional 41,700 claims were filed between 2022 and August 2023. 

Idaho Sale

University of Phoenix's current owners are Apollo Global Management and Vistria Group, who have been trying to unload the online robocollege for years. The University of Idaho has been the most recent target, but the sale is far from being consummated.  The entire deal is expected to cost $685M. Idaho Attorney General Raul Labrador has filed a lawsuit to stop or at least slow down the acquisition. And members of the Idaho Legislature continue to have questions.

In order to shield itself from liability the University of Idaho created a non-profit organization called 43 Education. But the state university may be responsible if the non-profit fails to make enough money to repay the bondholders of the new non-profit. 

The liability of these Borrower Defense claims to the current or future owners of the University of Phoenix seems possible in light of a recent statement by Department of Education Undersecretary James Kvaal. Kvaal said the University of Arizona Global Campus may be liable for the misdeeds of Ashford University (UAGC's former name). The University of Arizona purchased Ashford in 2020 for one dollar. 

Related articles:

Feds Cancel Loans for 2,300 Students Scammed by Ashford U. So Why Does the School Still Get Tax Dollars? (David Halperin)

University of Phoenix and the Ash Heap of Higher Ed History

Borrower Defense Claims Surpass 750,000. Consumers Empowered. Subprime Colleges and Programs Threatened.

The Growth of "RoboColleges" and "Robostudents"

More Transparency About the Student Debt Portfolio Is Needed: Student Debt By Institution

 


Monday, September 6, 2021

The Tragedy of Human Capital Theory in Higher Education (Glen McGhee*)


Have you ever wondered why US student loan debt has soared past all other debt but mortgages, to more than $1.7 trillion?  Did you know $500 billion of that outstanding student loan debt will never be paid back to the US Treasury and that this huge black-hole is sucking the life from Millennials in debt peonage?  

And did you know all of this mess can be attributed directly to a set of misguided economic nostrums that go by the name of "Human Capital Theory"?

This is the tragedy of deeply flawed Human Capital Theory.  Having hijacked notable successes with professionalization (remember: not everyone can be a "professional"), human capital theorists in the early 1960s worked to spread and legitimize the idea that "learning means earning."

The sinister-side is that for the lucky ones, the motto proved true.  But today's grievously high debt burdens and the growing number of precarious jobs for those not so lucky contradicts the idea that "learning means earning."  

The seeds of Human Capital Theory have been growing for more than century, first through Madison Avenue marketing and then University of Chicago myth making. 

Here's an ad from September 1920 issue of Popular Science Monthly that makes the point: the possession of knowledge means higher wages. In this case, the 1920's proprietary “correspondence” schools and colleges relied heavily on this basic message to sell themselves -- what was later to become the central tenet of Human Capital Theory.


The naivete of these one-hundred year old advertisements is obvious now. We know better; whether it's through our own bitter experience, or the experience of those around us -- life is not so simple. Such simplicity has been debunked, and the idea itself that knowledge always translates into higher earnings has lost its appeal.

But at the time, these advertisements picked up on the massive surge in economic changes -- the new jobs, new occupations, new companies -- sweeping the county. Commerce and business life expanded and was transformed in numerous ways. Using 1880-1930 census data, Cristina Groeger shows how upper-class elites benefited far more than, say, those suffering from racial discrimination that barred them completely from higher-wage employment.

Sadly, Human Capital Theory does not take any of this into account. Racial and gender-based discrimination through our social institutions is, unfortunately, completely missing from Human Capital Theory. Learning does not equal earning when you lack access to job opportunities due to discrimination, or when you were born to a certain set of parents at a certain place, at a particular point in time.

For those lucky enough to ride the wave of growing prosperity, the slogan was true. And that's what has been driving support for Human Capital Theory -- it's just a glimpse in a 100 year old rear-view mirror. Public policy at the federal level, state level -- and even local support of education -- has been premised on the myth that financial support of education "equals earnings" -- for everyone. This is, of course, not true for those faced with wage stagnation, high unemployment and under-employment, automation, out-sourcing of good jobs, and skill erosion -- all these factors come into play and complicate the picture.

Worse yet is the global reach of these misguided directives to developing nations to spend freely on education.

In 1960, Theodore Schultz highlighted the importance of human capital for economic development among poor nations in his presidential address to the American Economic Association. “Human capital investing” soon became a priority among economic development specialists and policy makers through the World Bank and the efforts of the Chicago School. "Learning means earning" became World Bank gospel, linking GDP and economic growth with a nation's investment in higher education. The Chicago School apparently falsified the direction of causality between higher education and economic growth, resulting in additional tragical consequences on a global scale.

Not all economists, however, are so deeply committed to Human Capital Theory.

In fact, the number of dissenters is on the rise, and include Phillip Brown, Hugh Lauder and Sin Yi Cheung, the authors of The Death of Human Capital?

University of Oxford economist Kate Raworth has developed "doughnut economics" as an alternative approach, even going so far as to encourage "guerrilla economics" and declaring "it's time to vandalize the economic textbooks"!

David Blanchflower, former Bank of England governor and Dartmouth economics professor, is another highly vocal critic of human capital theory. Cristina Groeger's History of Education in Boston 1880-1930: The Education Trap is another critique that runs the length of an entire book.

Gradually, the human capital theorists that were so popular in the 1960s and 1970s are being replaced by a new cohort that isn't interested in supporting outdated dogma.

But tragically, the damage has been done, and economists need to be held accountable. They can start by joining those that are denouncing Human Capital Theory.

*Glen McGhee is the Director of the Florida Higher Education Accountability Project (FHEAP)

Saturday, September 14, 2024

Credential Inflation Makes College Degree Not Worth The Cost (Randall Collins)

[Editor's note: This article first appeared in Randall Collins' blog The Sociological Eye.]



Belief in the value of college education was sacrosanct throughout most of the 20th century. In the early 2000s, the question began to be raised whether the payoff in terms of a better-paying job was worth the cost. For several generations, almost a taboo topic--but once out in the open, an increasing percentage of the US population has concluded a college degree is not worth it.

The first big hit was the 2008 recession, when graduates found it hard to get jobs. But even as the economy recovered and grew, faith in college degrees has steadily declined.

In 2013, 53% of the population—a slim majority, agreed that a 4-year degree gives “a better chance to get a good job and earn more income over their lifetime.” In 2023, education-believers had fallen to 42%, while 56% said it was not worth the cost. Both women and men had turned negative in the latest survey—even though women had overtaken men in college enrollments in previous decades. The youngest generation was the most negative, 60% of those aged 18-34. Not surprisingly; they are the ones who had to apply to dozens of schools, a rat-race of test scores, scrambling for grades, and amassing extra-curricular activities; most not getting into their school of choice, while paying constantly rising tuition and fees, and burdened with student-loan debt into middle age. Not to mention the near-impossibility of buying a house at hugely inflated prices, many still living with their parents; while all generations now agree that the younger will not enjoy the standard of living of their parents.

The only demographic that still thinks college has career value are men with a college degree or higher, who earn over $100,000 a year. They are the only winners in the tournament. Every level of education—high school, junior college, 4-year college, M.B.A. or PhD or professional credential in law, medicine, etc.—has value as an entry ticket to the next level of competition for credentials. The financial payoff comes when you get to the big time, the Final Four so to speak; striving through the lower levels is motivated by a combination of American cultural habits and wishful thinking.

The boom-or-bust pattern of rising education makes more sense in long-term perspective. For 100 years, the USA has led the world in the proportion of the population in schools at all levels. In 1900, 6% of the youth cohort finished high school, and less than 2% had a college degree. High school started taking off in the 1920s, and after a big push in the 1950s to keep kids in school, reached 77% in 1970. Like passing the baton, as high school became commonplace, college attendance rocketed, jumping to 53% at the end of the 1960s—there was a reason for all those student protests of the Sixties: they were suddenly a big slice of the American population. By 2017, 30% over age 24 had a college degree; another 27% had some years of college. It has been a long-time pattern that only about half of all college students finish their degree—dropping out of college has always been prevalent, and still is.

The growing number of students at all levels has been a process of credential inflation. The value of any particular diploma—high school, college, M.A., PhD—is not constant; it depends on the labor market at the time, the amount of competition from others who have the same degree. In the 1930s, only 12% of employers required a college degree for managers; by the late 1960s, it was up to 40%. By the 1990s, an M.B.A. was the preferred degree for managerial employment; and even police departments were hiring college-educated cops. In other words, as college attendance has become almost as common as high school, it no longer conveys much social status. To get ahead in the elite labor market, one needs advanced and specialized degrees. In the medical professions, the process of credential-seeking goes on past age 30; for scientists, a PhD needs to be supplemented by a couple of years in a post-doctoral fellowship, doing grunt-work in somebody else’s laboratory. In principle, credential inflation has no end in sight.

An educational diploma is like money: a piece of paper whose value depends inversely on how much of it is in circulation. In the monetary world, printing more money reduces its purchasing power. The same thing happens with turning out more educational credentials—with one important difference. Printing money is relatively cheap (and so is the equivalent process of changing banking policies so that more credit is issued). But minting a college degree is expensive: someone has to pay for the teachers, the administrators, the buildings, and whatever entertainments and luxuries (such as sports and student activities) the school offers—and which make up a big part of its attraction for American students. And all this degree-printing apparatus has been becoming more expensive over the decades, far outpacing the amount of monetary inflation since the 1980s. Colleges and universities (as well as high schools and elementary schools) keep increasing the proportion of administrators and staff. At the top end of the college market, the professors who give the school its reputation by their research command top salaries.

Credential-minting institutions have been able to charge whatever they can get away with, because of the high level of competition among students for admission. Not all families can afford it; but enough of them can so that schools can charge many multiples of what they charged (in constant dollars) even 30 years ago. The result has been a huge expansion in student debt: averaging $38,000 among 45 million borrowers; and including 70% of all holders of B.A. degrees. Total student debt tripled between 2007 and 2022.

These three different kinds of inflation reinforce each other: inflation in the amount of credential currency chasing jobs in the job market; inflation in the cost of getting a degree; inflation in student debt. We could add grade inflation as a fourth part of the spiral: intensifying pressure to get into college and if possible beyond, has motivated students to put pressure on their teachers to grade more easily; in public schools, to pass them along to the next grade no matter their performance (retardation in grade, which in the 1900s was common, has virtually disappeared); in college, GPA-striving has a similar effect. Grades are higher than ever but the measured value of the contents of education, ranging from writing skills to how long the course material is remembered after the course is over is low (Arum and Roksa 2011, 2014). College degrees are not only inflated as to job-purchasing power; they are also inflated as a measure of what skills they actually represent.

The remedies suggested for some of these problems--- such as canceling student debt by government action—would temporarily relieve some ex-students of the burden of paying for not-so-valuable degrees. But canceling student debt would not solve the underlying dynamic of credential inflation, but exacerbate it. If college education became free (either by government directly picking up the tab; or by canceling student debts), we can expect even more students to seek higher degrees. If 100% of the population has a college degree, its advantage on the labor market is exactly zero; you would have to get some further degree to get a competitive edge.

Scandals in college admissions are just one more sign of the pressures corroding the value of education. College employees collude with wealthy parents to create fake athletic skills, in a time when students apply to dozens of schools, and even top grades don’t guarantee admission. Since athletics are a big part of schools’ prestige, and are considered a legitimate pathway to admission outside the grade-inflation tournament, it is hardly surprising that some try that side-door entry. There is not only grade inflation, but inflation in competition over the pseudo-credentials of extracurricular activites and community service. Efforts at increasing race and class equity in admissions increase the pressure among the affluent and the non-minority populations. Since sociological evidence shows that tests and grades favour children of the higher classes (whose families provide them with what Bourdieu called cultural capital), there are moves to eliminate test scores and/or grades as criteria of admission. What is left may be letters of recommendation and self-extolling essays--- what we might call “rhetorical inflation”, plus skin color or other demographic markers; but the result will do nothing to reduce the inflation of credentials. The underlying hope is that giving everybody a college degree will somehow bring about social equality. In reality, it will just add another chapter to the history of credential inflation.

Except for the small percentage of really good students who will take the tournament all the way to the most advanced degrees and become well-paid scientists and professionals, the growing disillusionment with the value of college degrees will result in more and more people looking for alternative routes to making a living. The big fortunes of the last 40 years--- the age of information technology—have been made by entrepreneurs who dropped out to pursue opportunities just opening up, instead of waiting to finish a degree. The path to fame and fortune is not monopolized by the education tournament. For the rest of us, finding more immediate ways of making a living (or living off someone else) will become more important.

P.S. The advent of Artificial Intelligence to write students’ papers, and other AI to grade them (not to mention to write their application essays and read them for admission) will do nothing to raise the honesty and status of the educational credential chase.

References

“More Say Colleges Aren’t Worth the Cost.” Wall Street Journal April 1, 2023 (NORC-Wall St. Journal survey)

Average Student Loan Debt (BestColleges.com) 

U.S. Bureau of the Census

Randall Collins. 2019. The Credential Society. 2nd edition. Columbia Univ. Press.

Richard Arum and Josipa Roksa. 2011. Academically Adrift: Limited Learning on College Campuses. Chicago: University of Chicago Press.

Richard Arum and Josipa Roksa. 2014. Aspiring Adults Adrift: Tentative Transitions of College Graduates. Chicago: University of Chicago Press.

Wednesday, August 30, 2023

Student Debt Relief Tool (Debt Collective)

Yesterday, we launched a new tool that files an appeal to the Department of Education to cancel each borrower’s student debt. All of the debt. Automatically. With the flick of a pen. 

This type of tool has never existed before—until we created it and launched it yesterday. In the first 24 hours, more than 5,000 borrowers completed the tool. 

 

If you haven’t filled out the tool yet, do it now so we can keep up our momentum. If you haven’t shared with a buddy or three, please pass it on. We want to reach our goal of twenty thousand applications submitted by Labor Day! 


Fill out the Dispute Tool

Sunday, July 7, 2019

What happens when Big 10 grads think "college is bullsh*t"?

Pictures speak louder than words. And emotions move people more than rationality.  And the harsh words that Mike Newman (aka Ekim Namwen) speaks in his video "college is bullsh*t" express the anger and depression of a 30-something year old Ohio State graduate who gets it.  While Newman's work is thoughtful and original, the emotions are common in many once-aspiring graduates from state flagship universities who never quite get ahead.

If you can deal with the critical tone and the emotions expressed in this video, it's well worth looking at it from start to finish. If not, start looking at it from 28:30. Newmans's intent has been to finish a serious decade-long documentary on higher education, but two recent suicides at OSU led him to speak out against the madness of higher education: its outrageous costs, its greedy anti-labor administration, and its uncaring bureaucracy.



The College Meltdown has been going on for more than a decade, and things are getting worse. Books critical of higher education could fill a book case or two. That's admirable. And of course, there are some great exceptions amid the meltdown, such as free community college, and potential free market innovations such as TuitionFit, but the general direction of US higher education is downward.

The current reality is that millions of Americans are traumatized and silently suffering. Many Americans regret borrowing so much money to get the college degree they obtained, if they got a degree at all. The average family holds about $47,000 in student loan debt. And aside from a few student debt groups (like the Debt Collective and I Am Ai) and a few adjunct groups, there is very little resistance. Calls for change are met by other calls (by the rich and powerful) to abandon the dreams of higher education.

We can't blame the problems of higher ed just on higher education. US inequality has been increasing for a half century, and it displays itself across society, from "savage inequalities" in the college pipeline to how end of life is medicalized and made so expensive, at the expense of state and federal budgets.

But there has to be some recognition of the damage that has been done by business minded college administrators and college boards, by the madness of crushing student loan debt and underemployment, and the system that turns almost everything good into sh*t.

Related link: "Crapademia"​ and the Mis-overeducation of America
Related link: Education is a Racket (2016)

Tuesday, January 15, 2019

College Meltdown Shows Few Signs of Slowing in 2019

The US College Meltdown has been occurring for at least eight years, and there are few signs that it will slow down in 2019. 

Image below: Members of student debt group "I Am Ai" protesting fraud by the Art Institutes. (Credit: Ami Schneider)





Related articles:

Tuesday, February 20, 2024

Capital One-Discover Merger: Another Blow to the Educated Underclass

Capital One and Discover Financial Services have publicly announced plans to merge. The deal worth a reported $35B would give this new entity greater power, competing (or colluding) on a higher level with JP Morgan Chase, Visa, and Mastercard.  

For working people who know anything about finance and debt, and have debt themselves, this should be frightening. Together, both banks hold about 400 million credit cards.  

Capital One and Discover are both banks and high-interest credit card lenders. That means they are issued cheap money from the US Federal Reserve and lend it to naive and desperate consumers. 

Discover student loans are used by college students who have used up their Pell Grants and federal loans and are working (and borrowing) to graduate or extend their education. The interest rates can exceed 12 percent.  

Nelnet is the student loan servicer for Discover private student loans, but their $10.4 Billion portfolio is for sale.

Discover also bundles student loans and sells them as securities, student loan asset-backed securities or SLABS. Institutional investors, like retirement and investment funds, buy the debt up as stable investments.  

Capital One does not have student loans, but college students use credit cards from both of these companies to make their way through school, paying the price later. 

While there may be regulatory challenges for the Capital One-Discover deal, it's not likely that the merger, or any other financial consolidation, will be prevented--no matter how onerous it is to consumers.  

Related links:

"Let's all pretend we couldn't see it coming" (The US Working-Class Depression)

One Fascism or Two?: The Reemergence of "Fascism(s)" in US Higher Education

The Student Loan Mess Updated: Debt as a Form of Social Control and Political Action

SLABS: The Soylent Green of US Higher Education

Friday, October 13, 2023

Stressed About Student Debt? Register for a Free Webinar! (NJ Citizen Action)

 

 

Now that student debt repayments are back in full swing, it is more important than ever to learn about the options student loan borrowers have.

 

Thanks to the Student Borrower Protection Center, a FREE webinar is available to learn about your options. Learn about how to take advantage of all opportunities available to federal borrowers and the steps you may need to take to access them. 

 

The webinar will discuss the following topics:

  • recent Supreme Court decision on student debt relief and what it means for borrowers,
  • programs that can provide debt relief, including the Income-Driven Repayment (IDR) Account Adjustment, Public Service Loan Forgiveness (PSLF), and Fresh Start,
  • and what to expect as student loan payments resume.

The webinar is FREE and open to all! Use the link below to register

Thursday, September 26, 2024

Wealth and Want Part 3: Dispossession, Inequality, Underfunding, and Debt

In stark contrast to the well-endowed universities that serve the desires of the global elite, a significant portion of American higher education struggles with chronic underfunding. Tribal Colleges and Universities (49), Historically Black Colleges and Universities (107), Minority-Serving Institutions (about 700), and community colleges (about 1100) – all serving diverse student populations – face a constant uphill battle. This article briefly examines the historical and systemic reasons behind this disparity, its impact on students and communities, and the connection to wider issues in US education.


 

 

 

 

 

 

 

 

A Landscape of Inequality

The funding gap between these institutions and their wealthier counterparts is substantial. Minority Servning Institutions (MSIs), Tribal Colleges and Universities (TCUs), Historically Black Colleges and Universities (HBCUs), and community colleges often receive significantly less funding per student, leading to limited resources and infrastructure. This disparity stems from several factors:

  • Historical Disadvantage: The legacy of slavery, colonialism, and systemic racism has disproportionately impacted these institutions. They have historically received less funding and support, hindering their development.
  • Funding Models: The current funding model for public higher education often favors larger research universities, leaving smaller, less prestigious institutions serving marginalized communities behind.
  • Endowment Inequality: Wealthy universities boast large endowments that generate significant revenue. This creates a self-perpetuating cycle of privilege, further widening the gap.

A Legacy of Dispossession

Digging deeper, we find historical context playing a crucial role. The very land on which many elite universities stand was often acquired through the dispossession of Native American tribes. This legacy of land theft continues to shape the resources available to tribal colleges. Additionally, HBCUs were established in response to the denial of education for Black Americans, and this fight for access continues in the form of funding disparities.

The Price of "Savage Inequalities"

The underfunding of these institutions has a profound impact:

  • Limited Student Outcomes: Students face inadequate advising, limited course offerings, and insufficient support services. This can lead to lower graduation rates and hinder their academic success.
  • Faculty and Staff Strain: Underfunding leads to lower salaries, fewer opportunities for professional development, and increased workload for faculty and staff. This can make it difficult to attract and retain qualified personnel.
  • Community Impact: MSIs, TCUs, and community colleges play a vital role in their communities, providing education, training, and cultural preservation. Underfunding can limit their ability to fulfill these crucial functions.

The K-12 Connection: A Pipeline of Disadvantage

The underfunding of higher education for marginalized groups often begins much earlier in the educational system. The concept of "savage inequalities" highlights the vast disparities in funding and resources between schools in different communities. Students from underfunded K-12 schools often arrive unprepared for college due to:

  • Unequal Preparation: Schools in disadvantaged communities may lack resources, experienced teachers, and challenging coursework, leaving students ill-equipped for higher education.
  • Limited College Counseling: Students may not have access to adequate college counseling, hindering their ability to navigate the application process and secure financial aid.
  • Persistent Achievement Gaps: The achievement gaps that develop in K-12 education can persist into higher education, creating further obstacles for students from underfunded schools.

The Heavy Burden of Student Debt

Student loan debt and underemployment are additional challenges faced by many young people, particularly those from marginalized backgrounds. Students attending underfunded institutions are more likely to borrow heavily due to limited resources and higher tuition costs. Additionally, these institutions may offer fewer career pathways, making it difficult for graduates to find well-paying jobs and repay their loans.

Breaking the Cycle: A Call to Action

To create a more equitable and inclusive higher education system, we need a multi-pronged approach:

  • Increased Funding: Increased public funding for MSIs, TCUs, HBCUs, and community colleges is essential to ensure they have the resources they need to thrive.
  • Endowment Building: Strategies to build endowments for these institutions, such as targeted fundraising campaigns and matching grants, can help narrow the gap.
  • Policy Reforms: Policy changes that promote equitable funding models and increased federal support for higher education are crucial.
  • Community Partnerships: Building strong partnerships with the communities these institutions serve can generate further support and resources.
  • K-12 Investment: Increased investment in K-12 education, coupled with policies that promote equity in funding and resources, is essential to ensure all students are prepared for college success.
  • Student Loan Reform: Reforming student loan policies to make them more affordable and accessible can help alleviate the burden of debt.

 

A Fight for Equity

The disparity between wealthy universities and underfunded institutions is a symptom of a larger systemic issue. By acknowledging the historical and ongoing factors at play, we can work towards a future where all students, regardless of background, have access to quality education and the opportunity to succeed. While the focus of this article has been on MSIs, TCUs, HBCUs, and community colleges, it is important to acknowledge that the funding gap also affects poor white working-class students. These students may face similar challenges in accessing affordable higher education and may benefit from increased funding for community colleges and other accessible institutions.

Friday, November 6, 2020

A Letter to the US Department of Education and Student Loan Servicers on Behalf of Student X (Heidi Weber)

[Editors Note: Whistleblowers like this author, Heidi Weber, are an essential part of a democracy, shedding light when there is little transparency, and demanding justice and accountability when it is in short supply.  Her podcast, Whistleblower Revolution, is available at https://whistleblowerrevolution.com/

November 5th, 2020

TO: THE UNITED STATES DEPARTMENT OF EDUCATION, THE US SECRETARY OF EDUCATION, US CONGRESS and ALL FEDERAL SUBSIDIZED AND UNSUBSIDIZED STUDENT LOAN LENDERS

In the Interest of Student X (DOB x-x-xx) regarding GLOBE UNIVERSITY (closed)

To whom it may concern & the above-mentioned recipients,

My name is Heidi Weber, and I am the higher education whistleblower, that spoke up, regarding fraud and deceptive practices I witnessed while being a Dean at Globe University and its sister chain, Minnesota School of Business. I was retaliated against and endured a long legal process resulting in a 7-day jury trial against the large for-profit chain with campuses in several states. [see full Background story attached to this letter]

Fortunately, in my case, truth prevailed, and that jury verdict, along with my evidence, opened the door to scrutiny from the MN State Attorney General, State and Federal Higher Ed Departments, ultimately, forcing the schools to cease operations.

I’ve been invited and still speak at universities, business groups, non-profits, and even in the halls of Congress regarding this sector, what it’s doing to our country and imploring change. Recently, my story was featured as the season one finale of CBS Whistleblower with Alex Ferrer. I also, host a national podcast, and am a consultant and trainer on employee relations/engagement.

THEREFORE, I FEEL I HAVE EARNED THE RIGHT TO BE HEARD, not only on the topic itself, but especially, as an advocate of the students of Globe University/MSB, directly.

As I write this, the owners had retained a group of high dollar attorneys who are still a lengthy process representing them in bankruptcy court, after claiming & filing bankruptcy, days after being court ordered to give thousands of students their money back. Meanwhile, those private owners and senior corporate stakeholders have delayed proceedings, transferred assets, and still enjoy lavish homes and vacation/retirement properties after making hundreds of millions over the years on the backs of people just wanting a promising future.

Instead, they have stolen the futures of those students and grads who haven’t been able to and still cannot, utilize a degree from these schools. A degree that has become even more worthless, many times being a strike against the grad, as the school’s activities have come to light.

What I, and every other American, finds disturbing, is the fact that,

THE OWNERS CAN LEGALLY FILE FOR BANRUPTCY TO GET OUT OF JUDICIAL ORDERS TO PAY STUDENTS BACK, NEVER BE HELD FINANCIALLY OR MORALLY ACCOUNTABLE, AND CONTINUE LIVING WEALTHY LIFESTYLES, YET, THE PEOPLE THEY PREYED UPON, and DEFRAUDED, WHO CANNOT TRANSFER THOSE CREDITS and GRADS WHO CANNOT WORK IN THEIR FIELD, (much less EVER GET THAT TIME BACK), ARE NOT ABLE to FILE BANKRUPTCY OR EVER GET OUT FROM UNDER THE CRUSHING DEBT.

This is a LIFELONG SENTENCE for most of these people, many of which had few opportunities to begin with and struggled to sacrifice already.

I know this.

I had them in my classrooms. Vets, single parents, minorities, immigrants, young people who had little means, and no other options, to finally be “sold” their dream. I loved being a teacher and grew to know many of their stories, before being promoted to Dean.

“Find their pain” and “Sell them their dream.” 

In fact, those were some of GU/MSB mottos, in their admissions representative training manual which I presented as evidence at my trial, and the AG utilized in hers also.

Student X (AND the OTHER STUDENTS AND GRADS) DO NOT DESERVE TO BE SWINDLED OUT OF THEIR FUTURES, burdened with crushing DEBT.

THEY SHOULDN’T BE FORCED TO PAY for these schools’ crimes, loss of credibility and poor reputation in the public as a result.

I would ask, why are you allowing this to happen to so many of our kids, active military and vets, who are the future of our country? Further, why are we, the taxpayers, paying for it?

Please give Student X the same chance as every other American, the freedom to work hard toward the American Dream without being punished for a bait and switch of lies and fraud, pinned to them forever.

It affects all of us. Our country is strong because we showed future generations that here, anyone can better themselves, be treated fairly, and become vital members of our communities; that everyone has the chance at life, liberty, and the pursuit of happiness.

Please discharge her student debt from Globe University.

I stood up for them.

I sacrificed my career and have endured hard times. I still do, but I also, earned my nickname of “the unstoppable” Heidi Weber. I won’t stop until these schools are held accountable and MY students get justice and their futures back.

It’s long overdue!

This is your chance to make a real difference too. Please start by discharging Student X's student debt.

Sincerely with Conviction & Gratitude,

Heidi Weber

Whistleblower, Advocate, Legal Client Coach, Employee Relations Consultant, Speaker and Higher Ed commentator Contact: xxxxxxxxxxxxxxxx

Host of “The Whistleblower Revolution Podcast” available everywhere you listen. https://WhistleblowerRevolution.com


Background

Globe University was a large For-Profit College/University chain in the Midwest that is now closed and in currently in bankruptcy courts, in an attempt to delay and avoid post trial court orders to repay thousands of students. GU/MSB (Globe U/Minnesota School of Business) had approximately 11,000 students across several states, in 2011, and were at the height of their enrollment, when Heidi Weber, a Dean came forward and filed a whistleblower complaint against the schools. After reporting to the school’s corporate leaders, several issues of deceptive and fraudulent practices that she had uncovered, witnessed, and received from students, she was subjected to retaliation, & wrongful termination. Heidi and the school went head to head, through a long “david vs goliath’ legal battle and a 7-day public jury trial. She prevailed with a unanimous jury verdict, and modest jury award. It has become a landmark case for two reasons. First, it was the first very public whistleblower trial loss by a national for-profit college chain that showcased many of the issues that the entire sector still battles today. As such, it opened the door to many other similar cases being filed across the US. Secondly, it was the catalyst to another long legal battle with the State of Minnesota and State & Federal Dept of Higher Ed that consequently resulted in GU/MSB being permanently disqualified from receiving any more Federal funded student grants and loans. Additionally, resulting in the large for-profit chain losing a trial brought by the Attorney General of MN, who subpoenaed Heidi as a key witness. At the same time, the National Accrediting body that GU/MSB and several other for-profit colleges used, and were accredited under, ACICS, was dissolved. This, along with their funding cut, left GU/MSB no choice but to close its doors at over 20 campuses. Even after several convictions and court losses, the school’s leadership still deny any responsibility of wrongdoing. The same private owners still own a few schools under different brands and still lobby to be allowed to reopen.

*[GU/MSB were never regionally accredited. They never even applied as they did not meet the criteria and standards for Regional Accreditation like all State Colleges/Universities and traditional private institutions are accredited through. Each regional body requires high educational standards and the State and Traditional institutions rigorously work to adhere and maintain those standards to show their commitment to providing quality and credible education to potential students, employers and their communities. One main purpose of accreditation is to ensure that schools are held to strict standards and the delivery of education is at the same level between schools. This is how they evaluate and accept transfer credits because they know if the other school is Regionally Accredited, the courses, method and delivery meet the level and match hours making transitions seamless for the student. The other main purpose is to assure financial and Federal funding of student loans and grants that the school is worthy and adhering to their requirements to receive funding. Also, the accrediting institutions evaluate and enforce standards as an outside neutral party which is to avoid and alleviate conflicts of interest and/or “pay to play” schemes by the schools themselves. It is set up very different in the for-profit Sector. ACICS and ACCSC were the two main “National” accreditors for that entire realm generally. For years, the two national accreditors jockeyed back and forth as to which was larger or had the most schools under it, and both shared many of the same personnel who would float between the two. ACICS was a peer review organization, meaning that the schools themselves, were responsible for policing and doing audits on each other. As long as their “fees” were paid, rarely were any of its members held back or forced to meet strict requirements. Consequently, the larger schools with the most campuses were able to monopolize and dictate the direction and activities of the accreditor.]