Search This Blog

Showing posts with label roboworker. Show all posts
Showing posts with label roboworker. Show all posts

Friday, December 13, 2024

On the 8th Anniversary of the College Meltdown

We started this blog eight years ago, in 2016, to highlight rampant greed and corruption in US higher education, and to raise awareness of this system to students-consumers-workers and their families.  Before that, we spent years in the ruthless higher ed business: seeing folks like ourselves struggling with underemployment, and juggling jobs, family obligations, and student loan debt.  

 
On December 12, 2016, the College Meltdown blog (now known as the Higher Education Inquirer) was born. Our first article was "When college choice is a fraud." That article presented the argument that higher education for the working class was often a choice between predatory for-profit colleges and community colleges that were indifferent to their students. 

While some things have changed on the higher education terrain, like the closing of some predatory for-profit schools, there is still a large degree of truth to the original premise. And much of the public has caught on: working class folks increasingly see college choice as a fraud. To worsen matters, college is increasingly considered a fraud by the middle-class, who see themselves and others underemployed and laden with debt. While a college mania for elite schools still exists, skepticism has turned to cynicism, with higher education in general.   

Bright Spots

One positive change has been for the growth of College Promise programs. These programs, available in many states, have made community college more affordable by providing tuition free or at a low cost. College Promise programs have shored up community college enrollment.  Community college enrollment began declining in 2010, but has shown some resilience as it also enrolls high school students for dual-enrollment.  

More Cynicism Ahead

The rest of US higher education for the working class and much of the middle-class, is less promising. For-profit colleges faced increased scrutiny, and some closed down, but others morphed into state-owned robocolleges that were still of questionable value. Remaining for-profit colleges also rebounded as they closed physical campuses and became exclusively online. 

While many state flagship universities continue to thrive, lesser know state universities have seen dramatic enrollment losses, even as they develop an online presence.

Online Program Managers, third-party vendors for universities, gained scrutiny in the 2020s, but ultimately there was little oversight. Even without oversight, OPMs began to fold because they were not offering the value they promised, even with degrees and certificates from elite universities like Harvard, Yale, and MIT.  

Student loan debt has continued to rise, despite public outcries. But Republicans have blocked efforts for debt forgiveness in court, making college choice increasingly seen, and now known, as a bad bet by tens of millions of Americans. 

In 2021, we changed our name to the Higher Education Inquirer to reflect a more objective stance. But the College Meltdown, as a social phenomenon, continues. 

Thursday, October 10, 2024

University of Phoenix: Training Folks For Robowork

The Higher Education Inquirer has published a number of articles on robocolleges, robostudents, and robowork, noting that the University of Phoenix has been a pioneer in the evolution of making humans more machine-like (or in science fiction terms, cyborgs). This is an evolution that spans more than a century, with Frederick Taylor and his Scientific Management of Work and Clayton Christensen's Theory of Disruptive Innovation.

More recently, we have posted articles on artificial intelligence and the dehumanization of society, including futuristic work by renowned sociologist Randall Collins

The University of Phoenix, in the present, has taken another step in this profit-making dehumanization process, formal online customer service training for the international workforce. According to the University of Phoenix, customer service is in high demand globally, and UoPX offers a convenient series of professional development trainings for making human skills more efficient. It's not known how many humans are involved in teaching or content creation. What we do know is that the University of Phoenix relies on little human labor, with an average student-teacher ratio of 110 to one

What are your thoughts on this training program? And how does type of online education and tech work bode for humans and humanity?  

Related links:

Wealth and Want Part 4: Robocolleges and Roboworkers (2024)

Robocollege Update (2024)

New Data Show Nearly a Million University of Phoenix Debtors Owe $21.6 Billion Dollars (2024)

University of Phoenix and the Ash Heap of Higher Ed History (2023)

How University of Phoenix Failed. It's a Long Story. But It's Important for the Future of Higher Education (2022) 

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)